Support

Compensation and refunds

We’re here to help you reimburse and provide additional value to your customers

During these challenging times, situations may occur where you are unable to fulfill all intended services or products to your customers. You may be experiencing stock delays, have needed to cancel an in-person event or need to refund customers for payments made in advance.

Maintaining customer loyalty after letdowns like these can be tricky. We can help you by providing a quick and easy way to reimburse your customers or provide them with a gift to sweeten the blow.

Our digital and mobile solutions are fast, simple and cost effective. Depending on the customer experience you would like to achieve, we have contactless, trackable and branded options available.

Benefits

There are plenty of reasons our digital solutions are effective for facilitating refunds and offering compensation:

  • They can be delivered instantly via SMS or email
  • Wide range and appeal
  • Approriate solutions for social distancing measures
  • Redeemable online or in-store
  • Available to be purchased individually or in bulk
  • Can be customised with your brand with personalised messaging

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